faq

When will tickets go on sale?

Tickets are on sale NOW! Early bird tickets are available for $35 until day of. 

Who is the intended audience for this event?

This happening is geared towards a mature audience. Anyone will be admitted, but citizens under 17 must remain with a parent or guardian the entire time, and everyone must have a ticket. Please be aware that the event might be scary for younger citizens, and some performances might not be suitable for younger audiences. The event happens in a dimly lit area and alcohol is allowed in the safe zone. 

Can I bring a Stroller?

No strollers or wagons are allowed.

Can I bring weapons or weapon props? 

Under no circumstances will weapons or weapon props be allowed into the safe zone. Citizens that want to enter with one will be turned away, or told to return the prop to their vehicle. If found in the zone with a weapon/prop, the item will be removed, with no guarantee to get it back. All props should be left at home for the safety of all citizens. 

Should I dress up?

Dressing up is always encouraged! Immerse yourself in the experience, and confuse the undead. No weapons or weapon props are allowed in the safe zone. 

How is Safety handled at the event?

The Zombie Defense Initiative takes plenty of precautions to make sure the safe zone is free of any harm to its citizens. Precautions have been taken to ensure the safety of everyone, and keep any mutations from spreading. If one is concerned about an experience, or possible toxic contamination, contact any Zombie Defense Initiative member. 

Can I bring empty cups to drink from, or food from outside?

No outside food or beverages are allowed in the zone, including empty tumblers, cups, mugs, coolers, glassware or other containers.

Are animals allowed?

No animals allowed, except for service animals. Keep in mind this is a very loud and crowded happening.

Can I bring a bag?

No bags larger than 10"x6"x2" will be allowed to enter the safe zone. Anyone entering with a bag larger than the restrictions will be asked to go back to their car, or pay to store their bag in a locker outside the Safe Zone. 

Should I bring cash or card?

We encourage you to bring both. Depending on the merchant and available WIFI, both forms of payment might be accepted.

Can I buy a ticket at the door?

Capacity is limited, and this happening may sell out. If there are any tickets that remain, no tickets will be sold in the entrance lines. There will be a separate booth for ticket sales only. Only people with tickets will be let into the zone. Wristbands have started shipping so be on the lookout! If you have selected the onsite pick-up option, those orders will be available for pick up during the Pop-Up Shop located in The Hemmens Cultural Center, 45 Symphony Way, Elgin Illinois 60120. Please be aware that The Hemmens Cultural Center is currently under construction and access to the building is limited to the East side entrance. 

 

Merchandise and additional wristbands can be picked up at our pop-up shop as well, but inventory is limited.  Our Nightmare on Chicago Street Pop-Up Shop will be open for the following schedule:

 

Friday October 13th: 3:00 PM-8:00 PM

Saturday October 14th: 10:00 AM-6:00 PM

Sunday October 15th: 12:00 PM-5:00 PM

Monday October 16th: CLOSED

Tuesday October 17th: 12:00 PM-7:00 PM

Wednesday October 18th: 12:00 PM-7:00 PM

Thursday October 19th: 12:00 PM-7:00 PM

Friday October 20th: CLOSED

 

Additional pick up will be available at the North Box office on Highland Ave near the intersection for Douglas Street on event day, October 21st beginning at 12:00 PM. We are looking forward to seeing you in the safe zone! If you have any questions, please feel free to contact radovics_a@cityofelgin.org 

What if it rains?

A little rain will not stop the undead! In extreme weather cases, the Safe Zone of Nightmare on Chicago Street will close. Check our social media (Facebook, Instagram, Twitter) and website for updates on weather. 

Where can I park?

We have designated parking locations as well as shuttles to take you to and from the event. VIP Parking will also be available to purchase with tickets. A handicapped parking lot will also be available to those who need it. Shuttle pick ups will be at Larkin High School and Elgin High School from 5pm - 12:50am. 

​